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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Burns

May 4, 2026

5  out of  5
rating by Jennifer Burns
"I would recommend State Farm to everyone. Alyssa was very helpful, kind, and professional. So glad I made the switch"
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abou dia Dia

May 4, 2026

5  out of  5
rating by abou dia Dia
"Alyssa helped me get the best discounts and the best insurance"
We responded:
"Thank you, Abou, for the 5-star review! Alyssa is a pro at tracking down every discount and matching it with coverage that fits, so we’re glad she delivered the “best of both.” We appreciate you choosing Andrew Shaffer State Farm Agent, and we’re here anytime you need us. -Andrew "
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Peg Laturner

May 4, 2026

5  out of  5
rating by Peg Laturner
"Alyssa did a great job helping me set up my app. Thanks so much"
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Joelanda Solomon

April 13, 2026

5  out of  5
rating by Joelanda Solomon
"Jessica was my agent. We played phone tag for almost two weeks. Jessica was very patient with me. As of today I have excellent insurance with state farm. Not only auto insurance, I have renters insurance as well. She explained everything, whereas I understood. My only regret is, I wish I would have switched over sooner. Thank you Jessica you ROCK!"
We responded:
"Thank you, Joelanda, for the 5 star review. Phone tag can be a real sport, and Jessica will love hearing that her patience and follow through paid off. We are so glad she helped you land excellent auto and renters coverage and explained everything in a way that made it easy to understand. We appreciate you choosing Andrew Shaffer State Farm Agent, and we agree, Jessica rocks. -Andrew"
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Landon Johnson

April 9, 2026

5  out of  5
rating by Landon Johnson
"I’ve had a very good experience working with Andrew Shaffer State Farm. I have my home, and auto through his office, and their service has always been friendly, straightforward, and dependable. It’s nice knowing I can count on them when I need help or have questions. I would absolutely recommend them to others!"
We responded:
"Thank you, Landon, for the 5 star review and for trusting us with both your home and auto insurance. We are glad our team has delivered friendly, straightforward, dependable service and that you feel confident reaching out anytime you have questions. Your recommendation means a lot to all of us at Andrew Shaffer State Farm Agent and we are always here when you need help. -Andrew"
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Lisha Miller

April 9, 2026

1  out of  5
rating by Lisha Miller
"After promising me I’d have a quote shortly, I Rex’s an email - days later! - merely giving me a price with absolutely NO details on deductibles or other pertinent information & trying to sell me insurance that I had NOT ASKED FOR!"
We responded:
"Hi Lisha, Thank you for your feedback, and I’m sorry for the frustration this caused. Our goal is to provide complete information for your review and to take the time to go over coverages in person so everything is clear, including deductibles and any other key details. If that wasn’t communicated clearly or delivered as promptly as it should have been, we apologize. We have called and texted to connect and review the quote and the email together. Also, when we mention additional insurance, it’s only presented as optional considerations—not something you’re required to purchase or that you asked for. Please reply to our most recent message with a convenient time to meet or talk, and we’ll make sure you have a full, detailed breakdown of the coverage you requested."
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abs Saw

April 7, 2026

5  out of  5
rating by abs Saw
"Alyssa very helpful"
We responded:
"Thank you, Abs, for the 5-star review! We’re happy to hear Alyssa was very helpful, she has a knack for making insurance feel simple and straightforward. We appreciate you choosing Andrew Shaffer State Farm Agent and we’re here anytime you need us."
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Debra Crenshaw

April 2, 2026

5  out of  5
rating by Debra Crenshaw
"She was excellent and very very helpful"
We responded:
"Thank you, Debra, for the 5-star review! We’re so glad to hear Jessica was excellent and very helpful. She’s a favorite around here for making things easy and stress-free. We appreciate you choosing Andrew Shaffer State Farm Agent, and we’re always here when you need us. -Andrew"
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Nick Miller

March 30, 2026

5  out of  5
rating by Nick Miller
"Jessica was extremely easy to communicate with. She responded very quickly and got me into my policy smoothly. I appreciate the opportunity to provide feedback. She does a great job! 10/10 will recommend"
We responded:
"Nick, thank you for the 5-star review! Jessica will be thrilled to hear she earned a “10/10”! She’s all about quick replies and smooth, no-hassle policy setup. We really appreciate the recommendation and your trust in Andrew Shaffer State Farm Agent. Whenever you need us, we’re just a call or message away. -Andrew"
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Brad Simonds

March 27, 2026

5  out of  5
rating by Brad Simonds
"Jessica was very helpful and very informative"
We responded:
"Thank you, Brad, for the 5-star review! We’re glad Jessica was so helpful and informative, she’s great at making insurance feel straightforward (and maybe even a little painless). We appreciate you choosing Andrew Shaffer State Farm and we’re here anytime you need us. -Andrew"
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Terry Zimpfer

March 23, 2026

5  out of  5
rating by Terry Zimpfer
"Excellent customer service ! Switched from my previous provider and saved me a lot of money Thank you !"
We responded:
"Thank you, Terry, for the 5-star review! Excellent customer service and real savings, now that’s our kind of switch. We’re so glad you made the move to Andrew Shaffer State Farm Agency, and we’re always here if you need anything at all. -Andrew"
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Melissa Salisbury

March 5, 2026

5  out of  5
rating by Melissa Salisbury
"I spoke to Sarah and she was so helpful and kind and took care of what I needed. Excellent customer service!"
We responded:
"Melissa, thank you for the 5-star review! Sarah will be thrilled to hear this, she’s got a real talent for being both incredibly kind and impressively efficient. We appreciate you choosing the Andrew Shaffer State Farm Agency for all your insurance needs, and we’re so glad Sarah was able to take care of everything you needed. If you ever have questions or want a quick coverage check, we’re always here to help. -Andrew"
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Jesse Kindell

February 25, 2026

5  out of  5
rating by Jesse Kindell
"Excellent service and has been for years now."
We responded:
"Jesse, Thank you so much for taking the time to leave a five-star review for Andrew Shaffer State Farm agency! We're thrilled to hear that you had such a positive experience with our services. We work diligently to provide exceptional customer service and insurance solutions to our clients, and it's wonderful to know that our efforts are appreciated. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we're always here to help."
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Barbara

February 24, 2026

5  out of  5
rating by Barbara
"Sarah is very polite and helpful."
We responded:
"Thank you, Barbara, for the 5-star review! We’re glad to hear Sarah was polite and helpful—she has a talent for making insurance feel refreshingly easy. We appreciate you choosing Andrew Shaffer State Farm Agency and look forward to being here whenever you need us."
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Jerry Beair

February 23, 2026

5  out of  5
rating by Jerry Beair
"Sarah is doing a very good job."
We responded:
"Jerry, thank you for the 5-star review! We really appreciate you taking the time to recognize Sarah—she works hard to provide excellent service, and we’re glad to hear she’s doing a very good job. Thanks again for your support from all of us at the Andrew Shaffer State Farm Agency!"
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Spaugy Family

February 20, 2026

5  out of  5
rating by Spaugy Family
"Jessica very friendly and helpful when it came to understanding policies, I ended up getting the auto coverage At the best rate ever due to my previous insurance charging me way too much thank you Jessica"
We responded:
"Thank you so much for the 5-star review! We’re glad to hear Jessica was friendly, helpful, and made your policies easy to understand. It’s great that she was able to help you switch your auto Insurance and secure such a great rate. Thank you for trusting the Andrew Shaffer State Farm Agency. We’re here anytime you need us!"
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Jackk Marie

February 20, 2026

5  out of  5
rating by Jackk Marie
"I love having State Farm for insurance!! The ladies in the Sidney location are amazing!! Ms.Sarah is amazing and has great customer service!!"
We responded:
"Jackk Marie, thank you for the 5-star review! We love having you with State Farm, too. The Sidney team will be thrilled to hear your kind words—especially Sarah. We’ll try not to let it go to her head, but we can’t make any promises. Thanks again for choosing the Andrew Shaffer State Farm Agency!"
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Ronald Legg

February 19, 2026

5  out of  5
rating by Ronald Legg
"Sarah was super in my problem safe drive. Showed a lot patience."
We responded:
"Ronald, thank you for the 5-star review! We’re glad Sarah was able to help you work through the issue—and that her patience made the process smoother. “Super” and “patient” is a pretty great combo in insurance. We appreciate you choosing the Andrew Shaffer State Farm Agency!"
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Dan VanFossen

February 18, 2026

5  out of  5
rating by Dan VanFossen
"Had a wonderful experience with Alyssa she makes insurance easy"
We responded:
"Dan, thank you so much for the 5-star review and for sharing your experience! We’re glad to hear Alyssa made insurance easy and provided wonderful service. We truly appreciate your support, and everyone at the Andrew Shaffer State Farm Agency is here whenever you need us."
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Christopher Aufdencamp

February 12, 2026

5  out of  5
rating by Christopher Aufdencamp
"Was able to get insurance in minutes"
We responded:
"Hi Christopher, thank you for the 5-star review! We’re delighted to hear that you were able to get your insurance quickly and hassle-free. Providing efficient service is our priority, and we’re glad it made a difference for you. If you ever need assistance or have questions, the Andrew Shaffer State Farm Agency is here to help!"
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Justice Ellis

January 30, 2026

5  out of  5
rating by Justice Ellis
"Got a new policy quick easy and cost friendly, plus Alyssa was very friendly and helpful!"
We responded:
"Hi Justice, thank you for the fantastic 5-star review! We’re thrilled to hear that getting your new policy was quick, easy, and budget-friendly. Alyssa will be happy to know her friendly and helpful service made a difference. We truly appreciate you choosing the Andrew Shaffer State Farm Agency and look forward to assisting you anytime in the future! "
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Kathleen Wade

January 21, 2026

5  out of  5
rating by Kathleen Wade
"Miss Alyssa Myers was so pleasant and knowledgeable about all of my insurance needs - I wish everyone would be that pleasant - thank you & job well done"
We responded:
"Hi Kathleen, thank you for the 5-star review and for the kind words! We’re so glad Alyssa made such a positive impression and was able to help with all of your insurance needs. We agree—her pleasant, knowledgeable approach is something special. We truly appreciate you choosing the Andrew Shaffer State Farm Agency, and we’re here anytime you need us!"
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Challenged

January 21, 2026

5  out of  5
rating by Challenged
"Im looking into a bundle. My girlfriend referred me to Alyssa. She was quick to get back with me this week."
We responded:
"Hi Eddie, thanks for the 5-star review! We’re glad your girlfriend sent you our way—and even happier Alyssa was quick to follow up and help you explore bundling options. If you have any questions as you compare coverages, the Andrew Shaffer State Farm Agency is here to help."
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jo Valent

January 19, 2026

4  out of  5
rating by jo Valent
"Very helpful and professional, presented information in a very understandable manner."
We responded:
"Hi Jo, thank you for the review! We’re glad our team could be helpful and keep everything clear and easy to understand—insurance shouldn’t require a translator. We appreciate you choosing the Andrew Shaffer State Farm Agency, and we’re here anytime you need us."
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Amber Warren

January 19, 2026

5  out of  5
rating by Amber Warren
"Planning for the future is made easy with state farm. Alyssa was my rep. She was friendly and knowledgeable. 10/10"
We responded:
"Hi Amber, thank you for the 5-star review! We’re so glad Alyssa made the process easy and provided friendly, knowledgeable service. We truly appreciate your recommendation and your trust in the Andrew Shaffer State Farm Agency. Please let us know anytime we can help. Regards,"